Access to a wide range of properties enables us to confidently target market niches and opportunities that have successfully been adopted by other operators. Our appointment of professional and efficient managers who have the skill and knowledge to take advantage of these opportunities generate a compelling pro-active and successful winning formula.

What we really do is take away the strain and effort of owners supervising their property on a day to day basis, allowing them to concentrate on the ‘bigger picture’. It allows owners more time away from the business and if they didn’t want to achieve this, they would operate the property themselves anyway.

Whilst liking this involvement, wouldn't it really be nice not to ever have worries with Managers? W.B.T. can take these worries off your mind by always ensuring you have top managers at your property, yet still involving you.

Managers cannot work for two masters, so W.B.T. handles the direct day to day supervision but owners involvement is definitely required to provide their prioritized requirements on a monthly or quarterly basis, whichever suits, plus be available for discussions at monthly meetings.

Owners, together with W.B.T. formulate budgets and business plans so that objectives and guidelines are established and prioritized. These reflect the owners wishes and desires and regular monthly reports measure property progress against these budgeted objectives. Owners thus are able to evaluate progress and plan ahead utilizing this data.

Initial selection and appointment of managers is crucial and those with excellent past backgrounds are the only managers we appoint. Together with our supervision, and management systems, this is unlikely to occur as the entire team effort is focused on building the business.

The broad answer is generally no!. However cost is related to managers abilities and provided the right calibre of manager is matched with the specific property tasks for which they are being recruited, it’s generally going to be about the same. We stress any comparison here should be made objectively, dependent on owner’s requirements. It’s simple really, good experienced managers are always in high demand and are paid accordingly, whilst less experienced managers generally work on lower scale rates. Most property owners want the best possible managers available to develop their businesses. Improved management effectiveness and the results it will bring should be considered against any perceived additional cost when comparing a manager of lesser skills.

For this to occur, it would generally be due to external circumstances beyond the scope of management, such as natural phase out of a long term contract due to project completion, failure to properly maintain motel infrastructure etc. Given a level playing field, if results were not up to standard for any legitimate reason, we would soon be aware of this and smartly replace the manager at no cost to the owner.

This obviously varies according to the size and complexity of the property, the extent of accounting involving us, and whether we provide relief for the resident managers (e.g. sometimes owners elect to provide this relief).

We have found that owners seem to be quite happy employing a Company such as ours, as we operate for a total monetary amount inclusive of superannuation, work-cover, annual leave, etc., plus supervise the managers, create budgets, marketing plans and generally direct the main thrust of the business. In other words, we closely ‘manage the managers’ in every sense.

To determine a precise cost for prospective properties, we would need to determine with owners their specific requirements, objectives, level of accounting required etc., and then provide a specific cost quotation in proposal form, all without obligation.

Owners are normally required to supply accommodation and food for the duration of the contract at the premises for the management couple and the relief managers and from time to time, accommodation and food for the W.B.T. Directors, if required during supervisory visits.

From 12 months up to 5 years, with agreed options to extend as required.

The list is too extensive to detail here, but suffice to say we have geographically covered properties from South Australia to Queensland, metro and country, ranging from 3 Star to 4 ½ - 5 Star rated, including Bed and Breakfast only, Licensed Restaurants, Conference and function facilities etc., from 30 rooms to 120 rooms.

Further details can be given on a state by state basis if required, by contacting us

Criteria varies, but generally properties with revenue of at least $600,000 p.a. will work very well. No maximum is relevant, but the higher the revenue, the broader the base for us to springboard to the next level.

Best results have been achieved with properties turning over between $1.0 million and $5.0 million, p.a., working together with owners to continually improve the facilities and over-all property standards. However, we have successfully managed properties ranging from basically the worst in town (and built the revenue) to the best in town (still improved the profitability).